Gaming can be both entertaining but you can't always win. Losing is a part of the game and you have to be prepared for it. Lilibet helps you play responsible. If you play responsibly, you won’t worry about your game experience, time and money.


Only 18+ members are allowed. It is illegal for anyone under the age of 18 to open an account and/or gamble with Lilibet.

Set the limits

We want to set your own gaming limits, budgets, and boundaries. It’s allow you to be in control and play responsibly. If you think that you or your friends are playing games too much, you can contact us and set the limits.

Keeping Control

Lilibet offers a variety of control options from 24 hours to 6 months self exclusion. Due to calm down, you can contact us with Lilibet Support Team for longer control options.

Time Limit

You can request a Session Time Limit at your own chosen time interval from our Customer Service at [email protected] . Depending on your settings, you can be informed every 30 minutes.

Parental Controls

If you share your computer with another people or kids, always make sure they don't have access to your personal details and history. You can use some software solutions like NetNanny and Cyber Patrol.

Independent Help and Advice

If you have concerns that you or someone close to you has a problem or is developing a problem with gambling then the following questionnaire might help you out.

1. Do you stay away from work, college or school to gamble?

2. Do you gamble to escape from a boring or unhappy life?

3. If you run out of money while gambling, do you feel lost and in despair and feel the urge to gamble again as soon as possible?

4. Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?

5. Have you ever lied to cover up the amount of money or time you have spent gambling?

6. Have others ever criticised your gambling?

7. Have you lost interest in your family, friends or hobbies?

8. After losing, do you feel you must try and win back your losses as soon as possible?

9. Do arguments, frustrations or disappointments make you want to gamble?

10. Do you feel depressed or even suicidal because of your gambling?

If you answered “Yes” to several of these questions, you are to have a serious gambling problem. We encourage you to visit these organisations that can help gamblers, people with a gambling addiction, and their family and friends here.



E-mail: [email protected]

Helpline: +44 (0) 845 6000133

Phone: +44 (0) 20 7378 5200

Fax: +44 (0) 20 7378 5237



E-mail: [email protected]

Phone: +44 (0) 1384 241 292

Gambling Therapy


E-mail: [email protected]

Phone: +44 (0) 1384 241 292

GA Gamblers Anonymous


Phone: +44 (0) 207 384 3040



Phone: + 44 (0) 8700 508 880